1. Introduction

Welcome to Sonneon. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our website.

2. Changes to Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any modifications signifies your acceptance of the updated terms.

3. Use of the Website

3.1. Eligibility: You must be at least 18 years old to use our website or have the consent of a parent or guardian.

3.2. Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.

3.3. Prohibited Activities: You agree not to engage in any illegal, fraudulent, or harmful activities. This includes but is not limited to unauthorized access to our systems, distributing malware, or attempting to disrupt our services.

4. Products and Orders

4.1. Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions are complete, reliable, or error-free.

4.2. Pricing and Availability: Prices and availability of products are subject to change without notice. We reserve the right to correct any errors in pricing or availability and to refuse or cancel any orders placed.

4.3. Order Acceptance: Your order is not considered accepted until we have processed and confirmed it. We reserve the right to cancel or refuse any order for any reason.

5. Payments

5.1. Payment Methods: We accept various payment methods, including credit cards and other payment systems. Payment information is processed securely through third-party payment processors.

5.2. Billing Information: You agree to provide accurate and complete billing information. We may take action to collect unpaid amounts or resolve any payment disputes.

6. Shipping and Delivery

6.1. Shipping Costs: Shipping costs are calculated based on the delivery location and the weight of the items. Additional charges may apply for expedited shipping or other special services.

6.2. Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by third-party carriers or other factors beyond our control.

6.3. Risk of Loss: Risk of loss or damage to products passes to you upon delivery.

7. Returns and Refunds

7.1. Return Policy: We accept returns for eligible products in accordance with our Return Policy. Products must be returned in their original condition and packaging.

7.2. Refunds: Refunds will be processed based on the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

8. Intellectual Property

8.1. Ownership: All content on our website, including text, images, logos, and trademarks, is the property of Sonneon or its licensors and is protected by intellectual property laws.

8.2. License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

9. Limitation of Liability

To the fullest extent permitted by law, Sonneon is not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our liability is limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to indemnify and hold harmless Sonneon, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our website or violation of these Terms & Conditions.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with these terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].